Services
our services
Clinical expertise, mapped
to how your organisation
actually works.
Willow provides flexible consultancy designed around the needs of each organisation one project, temporary clinical leadership, or ongoing support. Explore the six areas below, or jump straight to what you need.
10+
Years clinical experience
06
Core service areas
UK
Wide coverage
Not sure where
to start?
Book a consultation and we'll discuss your needs and how we can support your organisation.
Book a ConsultationClinical Leadership
Practical clinical leadership and professional support to help organisations strengthen clinical practice, oversight and decision-making.
- Clinical leadership and advisory support
- Clinical oversight and professional guidance
- Support with clinical decision-making and escalation
- Clinical risk identification and management
- Support for senior care and clinical teams
- Clinical practice reviews
- Leadership support during service development or change
Complex Care Consultancy
- Complex care service planning and development
- Clinical assessment and care planning support
- Medication management
- PEG and enteral feeding support
- Catheter care
- Wound and pressure-area management
- Long-term conditions and diabetes management
- Palliative and end-of-life care planning
- Hospital discharge and reablement support
- Clinical risk assessment and escalation
- Staff competency and clinical support requirements
Clinical Governance & Quality Improvement
Helping organisations strengthen clinical governance, quality systems, accountability and continuous improvement.
- Clinical governance frameworks
- Quality assurance and monitoring
- Clinical audits and reviews
- Incident and near-miss review
- Safeguarding governance
- Risk management
- Lessons learned and action planning
- Policy and procedure review
- Care documentation reviews
- Quality improvement planning
- Clinical performance monitoring
- Governance reporting and oversight
CQC Readiness
Practical support for organisations preparing for CQC scrutiny and strengthening their systems, processes and evidence.
- CQC readiness assessments
- Gap analysis and action planning
- Care record and documentation reviews
- Evidence and compliance preparation
- Governance and quality systems
- Risk and incident management
- Safeguarding arrangements
- Staff competency and training records
- Support with regulatory expectations
- Preparation for inspections and ongoing compliance
- Post-inspection improvement planning
Training & Competency
Practical training and competency support designed around the needs of care and healthcare teams.
- Clinical skills training
- Competency assessments
- Staff induction and development
- Medication-related competency
- Care planning and documentation
- Safeguarding
- Infection prevention and control
- Moving and handling
- Recognising deterioration and escalation
- Long-term condition awareness
- Clinical governance and professional responsibilities
- Bespoke training based on organisational needs
Healthcare Service Development
Supporting organisations to develop, strengthen and improve healthcare and care services.
- New service development
- Service model design
- Clinical pathway development
- Care pathway improvement
- Operational and clinical process review
- Service quality improvement
- Workforce and competency planning
- Policies, procedures and documentation
- Risk and governance structures
- Regulatory and compliance considerations
- Service implementation support
- Review and improvement of existing services
How we work
Initial conversation
We start by understanding your organisation, your current challenges, and what you're trying to achieve.
Scoping
We agree the specific support you need: a one-off review, a fixed project, or ongoing/retained clinical input.
Delivery
We work alongside your team, providing practical, hands-on input rather than reports that sit on a shelf.
Follow-through
Where relevant, we support implementation and check progress, rather than disappearing after the first recommendation.
Ways of working with us
Ad-hoc / one-off
A single audit, review, or piece of advice.
Project-based
A defined piece of work with a clear scope and timeline, such as CQC readiness.
Retained / ongoing
Regular clinical leadership, governance oversight, or scheduled audits.
Interim leadership
Covering a Clinical Lead or governance role for a fixed period.